Continuously increase Customer efficiency and experience
Automation has long been adopted by businesses, usually resulting from the initiative of a few isolated employees and restricted to the IT staff.
With the recent emergence of automation platforms (Robotic Process Automation, or RPA) that can be used by people without programming skills, the number of potential use cases has grown exponentially.
And more recently, new developments in Artificial Intelligence have enabled the adoption of more complex processes, further accelerating the use of smart automation in enterprises.
