How automation can help logistics companies and fleet owners manage traffic tickets

If you are a driver, you know how careful you need to be on the road in order to avoid getting a ticket – and how much work goes into appealing and paying your fines before the deadline. Now, imagine if you are a logistics company whose primary business activity takes place across the highways, roads and cities of this country? Or a company that has its own fleet? Automation can and should be a major ally in this process and facilitate the identification of violations, drivers, points on their licenses, need for appeals and payment of fines, regardless of where the tickets were issued.

And companies that work with transportation or have their own fleet are very likely to face fines, not only due to driver recklessness or disregard for the law, but also due to inattentive driving, ignorance of specific rules such as requirements to wear a mask inside the vehicles or turning on headlights on highways, or inadvertently having a headlight or tail light out.

Meeting appeal and payment deadlines can also be challenging for these types of companies. Companies often miss the deadline for filing an appeal or designating the driver of the vehicle at the time of the violation, either due to oversight or because the notice does not arrive on time. Depending on the violation, the points can add up quickly, causing the driver to have their license suspended and the company to be without their employee.

One of the most common causes for traffic tickets taking a long time to arrive is that they are sent by mail, and since there is no return receipt requested, proving this delay is not easy. Even though nowadays notices are also sent via email, the driver of the vehicle only learns of the notices after the points are added to their licenses when registering with their state DMV. By then, there is nothing else to do, no appeals are allowed.

It is important to note that, in addition to the issue of not being able to appeal the fines or points added to the drivers’ licenses, payment is another problem when the notification arrives late or does not arrive at all. For businesses, i.e. logistics companies or companies with their own fleet, the amount of the fine is doubled if they fail to designate the driver in a timely manner.

Automation can help a company process these tickets. Nowadays, companies can use an automatic platform that is interconnected with all traffic agencies in the country, allowing them to quickly and efficiently check the status and points of a drivers’ license, as well as any vehicle traffic violation using the RENAVAM code or the license plate, and notify the appropriate driver. Users can check for traffic tickets handed out on federal, state and municipal highways, and by law enforcement agencies such as the Federal Highway Police, State Highway Police, the National Department of Infrastructure and Transportation (DNIT), and municipal traffic agencies.

With the right devices and technology, the system helps companies minimize losses and operating errors, always notifying the appropriate drivers and, as a result, avoid paying the fine twice for failing to designate the driver, and miss the appeal deadline established by the traffic agency.

For example, if a driver is fired and has received a ticket that arrives after their dismissal, the company can hold them responsible for reimbursement of the fine, while car rental companies avoids the inconvenience of having to collect from the driver/offender after the vehicle is delivered.

The cognitive information search platform plays an important role in processes where we look for violations, but also the status of legal processes and registrations, real estate certificates or the expiration date of certificates, doing it all automatically at the frequency required for each business.

Automation is here to help improve performance and make companies more effective. All you have to do is know the mechanisms available and add them to your business.


About – Augmented Intelligence

Technology company that offers consulting services and development of solutions based on data science, artificial intelligence and business process automation (RPA).

The business purpose of is to develop innovative solutions capable of increasing efficiency, reducing costs and improving the experience of our clients’ customers through the application of data science and intelligent process automation, where we automate not only repetitive tasks, but also integration between systems, using unstructured data and generating insights and predictions for making business decisions.

The solutions of can be applied in small to large companies, in business processes that are common to all financial, administrative, customer service, human resources and IT companies, among others.

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