Restructuring to survive the post-pandemic crisis: how Intelligent Automation can help your business

The current global crisis is unprecedented in recent history. Every production chain has been impacted and, regardless of the industry, almost no company had a contingency plan to prepare it to maintain their strategic objectives amid this scenario. Even businesses that have not had their processes disrupted have lost efficiency due to relocation due to unplanned focus migration.

So how do you restructure your company so that it not only can survive the post-pandemic crisis, but remains efficient and profitable?

Even before the current crisis, investing in smart automation was an excellent opportunity to increase the operational efficiency of a company, at an affordable cost and with returns within a reasonable timeframe. Today, new business models offered by process automation companies are even more significant to resume projects and recover growth.

“One of the main advantages of implementing robotic automation is to recover the efficiency lost due to a decrease in the workforce. At a time when the organizational charts are extremely lean, we can concentrate the routine work of business processes on automation and relocate employees on decision making tasks, for example,” says André Scher, CEO of Augmented Intelligence.

Scher argues that implementation is fast and affordable. “Robots interpret, trigger responses and communicate with other systems in order to perform a wide variety of repetitive tasks. In contrast to other traditional IT solutions, it allows financial market institutions to automate low-cost processes. Robotic Process Automation (RPA) is also non-intrusive by nature and leverages existing infrastructure without causing disruption to systems. This type of robot can increase process efficiency and lower operational cost.”

Recent studies indicate that the savings are significant: a 10 to 25% increase in cost reduction, potentially reaching 30 to 50% with the automation of cognitive services.

For companies wondering whether investing in automation platforms is right for them, Scher offers the following advice “Any high-volume, repeatable process driven by business rules is fit for automation. The models can be applied to every process within company, such as HR, Sales, Finance. HR efforts can be reduced by as much as 80%, while IT, Finance and Accounting, can see up to 60% reductions. They log in to apps, move files and folders, copy and paste data from one banking system to another, fill out forms, extract structured and semi-structured data from documents, explore browsers, and more.”

Gartner estimates that 72% of organizations will implement RPA within the next two years. In its annual survey, Deloitte states that 53% of companies have already launched their RPA initiatives, estimating that this rate will increase to over 70% in the next couple of years, and RPA will reach a virtually 100% adoption rate across all companies by 2023;

However, it is very important to choose the right platform in order to maximize the investment. “Upper management should define which platform features are needed most. The importance of each feature and the strategic IT guidelines needs to be taken into account when comparing the various platforms available in the market or when companies plan to develop their own,” says Scher.

The final decision can be made only by theoretical and commercial analysis. “We suggest testing two to three platforms through a proof of business concept. This assertiveness will make sure that the needs are met and that the program can be implemented more quickly.”

“The analysis should also consider the evolution of RPA platforms, to suit the company’s vision of future. Its features should be analyzed and compared against commercially available options. The price of the solution should be assessed based on the scope imagined by the company,” he concluded.


About – Augmented Intelligence

Belonging to the Innovatech Group, offers consulting services and develops solutions based on data science, artificial intelligence and business process automation (RPA).

The business purpose of is to provide customized solutions capable of reducing costs and improving the experience of our clients’ customers through the application of data science and intelligent process automation, where we automate not only repetitive tasks, but also integration between systems, using unstructured data and generating insights and predictions for making business decisions.

The solutions of can be applied in small to large companies, in business processes that are common to all financial, administrative, customer service, human resources and IT companies, among others.